Virgin Media Web Safe was launched in February 2014. You can actually reach out to Virgin Media and. Users can change their settings at any time in My Virgin Media. For this tool to work as intended, launch it, connect to a non-UK server, and enjoy IPTV as usual. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Move message to Spam folder (default) Flag a message as. You can also stay safe online with the included security tech: Web Safe, F-Secure SAFE and parental controls. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018 How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017 Troubleshooting your Virgin Media router in Help 29-07-2016Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Sorry to hear of the issues with the web/child safe. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. I added it to the 'allowed websites' list, and it's working fine. com which is - 5311806. Any website unsuitable for children is blocked by default. Go to Account settings, then Account details b. --. Navigate to the My Apps tab and select Web Safe from the menu. To get around this, you need to turn Web Safe off. You can also stay safe online with the included security tech: Web Safe, F-Secure SAFE and parental controls. By default Web Safe is on and it requires your device (s) use Virgin Media DNS. and they all return the same result: ⋮. Thank you for the help. I have trawled through the other threads that are about this same issue but they seem to have all been resolved in private messages. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Parental controls block websites and applications that you think are unsuitable for your child. Web Safe protects against malware and phishing scams that try to infiltrate your devices and steal your personal. 67. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. 5. 65% of young people aged 11-16 are in favour of the. Click Apply. Select the Settings cog in the top right-hand corner. For the best protection on your most-used devices, install F. Black Friday deal: Save £522. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Available with M50 broadband or faster. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Click here to see the listingsPrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Despite the options showing as enabled on the Account Settings page, I can still access. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls?. @blueyonder. Changing network settings to use any Public DNS should re-gain full access for the device. Virgin Media accepts no responsibility for personal online activity. 6 - 6. For best protection, we recommend using Virgin Media Internet Security and Web Safe. You can change this by clicking on the toggle to switch on or off when needed. Switch on Child Safe. It’ll help to protect any device that’s connected to your Virgin Media home network to keep you, your family and your gadgets safe. All devices would need to be re-connected to the WiFi. Any website unsuitable for children is blocked by default. You may want to start by seeing what your site report looks like using a tool like Blocked. make sure you are using Virgin Media's DNS; if you go to 1. You need F-Secure SAFE – our award winning internet security package. The computers and devices you wish to authorise are set up so that. Any website unsuitable for children is blocked by default. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Once logged in, select ‘My apps’ tab’. Security protection – Virgin Media Web Safe has Virus Safe and Child Safe included, to help keep your devices and your family safe online for no extra cost. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. We'll be more than happy to assist from here!Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Browse Virgin Media Virgin Media Community. Virgin Media Web Safe: Home phone: Optional: Anytime calls: £10/mth (inc. on 06-05-2023 22:30. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. NordVPN: Our #1 pick for Virgin Media customers. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Reply. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. Bypass Child Safe & Virus Safe. These are two settings — Virus Safe and Child Safe. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers. Still I'm getting "AccessDeniedAccess Denie. Manage Your Account. Usually, malware is installed accidentally. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. When prompted, enter the settings. Virgin. Jim__d. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. But if I could create a guest network, then make my kids' devices connect to that, and enable Web. Parental locks and web safety is off. Help put your mind at ease with Internet. 1. This video is about how to use any website that has been blocked by Virgin Media. There are two. Log in to My Virgin Media. 1. 1 or 192. By comparison, BT’s Fibre Essentials, with the same speeds, is £30. Virgin Media customers can get unlimited online protection. It guards against and cleans up cyber threats, including viruses, worms, Trojans, and. Can we ask if your child safe is enabled in your Virgin Media account and that you’re not using a VPN. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. 0. 220. 1. The Virgin Media Super Hub lets you connect more than 20 different devices so you can play games, download files and stream music simultaneously – and all at rapid speeds. Same issue as the previous account holders posted. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media. I’ve called VirginMedia several times and they have not been able to help. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. Try computers with Cisco’s OpenDNS using 208. 1/help for specific device where Web Safe is not working. 1 or whatever else you like. com 9. There have been a few complaints about this recently. 8. I've tried a router reboot but that has not fixed it. Either the customer can't move the sliders or they can but without effect. If you would like the Web Safe settings changed, let us know as this can be a work around for now. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. 1 on your browser. 0345 6000 789 * from your child’s phone to turn on parental controls. 10. Instead they use the information provided by the various security vendors in order to determine whether a site is safe or not. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. Welcome to Virgin Media’s help and support page. Change or cancel your package. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or. on 15-04-2023 15:47. Web Safe is not automatically turned on for customers joining before this date. You don’t need to be a web wizard to know how to take care of your kids online. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. WiFi Max. These are two settings — Virus Safe and Child Safe. html The two options for this: Child Safe - the "family friendly" filter. The list of sites. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. on 15-04-2023 15:47. The VM website is constantly being tweaked. Remember that parental control settings are only one part of online safety. WiFi hotspots. How to turn on Child Safe. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. BTW is there a reason why you are access the old site page for Web Safe?. ISPs use blacklists to block specific sites as well. I am trying to turn on the web safe settings but it's not working. Broadband. They come in all shapes and sizes, from stand-alone software. Excludes broadband faults and broadband network outages. Click: Settings. My Virgin Media makes managing your account easier with all your information in one place. Virgin Fibre Areas only. 3. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Email address. Up to 3 WiFi Pods if needed. Lee_R. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Networking and WiFi. Unfortunately it has the Web Safe. Web Safe consists of Virus Safe and Child Safe. Thanks - 5400491. From the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. If you're still having issues changing your settings, please let us know. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls?. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Manage Your Account. Further exclusions & legal stuff apply. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. If you need more licenses for your F‑Secure subscription you can follow these guidelines: Log in to My F‑Secure with your account username and password. Select Parental Controls in Virgin Media Web Safe. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Virgin Media. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. As far as I can tell there is a list of the following. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. For customers joining from. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. Remember, when you’re with both Virgin Media and O2, you get supercharged speeds and double mobile data on us*. For example, Web Safe will work with any devices using your home broadband network but not if you’re using 3G on smartphones or tablets. What’s more, it’s compatible with all. From there the Web Safe can be accessed and configured. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 99 a month for two years. Virgin Media 'Web Safe'. Its features include firewall, parental control, ad blocker, identity theft protection and. Look out for the envelope in the top right-hand corner. 1. Virgin Fibre Areas only. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Using Web Safe with Virgin Media - 3806298. Finally with regard to the traceroute - It leaves VM's network and stops one hop short of the destination. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. Changing DNS on your device is the best option VM have other DNS 194. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Tested it out today via a simple Google search. Networking and WiFi. 100. e. Welcome to the community and thanks for taking the time to post your issue on the forums. Restrictions. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. 29 minutes ago. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. We created Web Safe for our customers to make browsing safety a no-brainer. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. See. Microsoft Defender Firewall: Microsoft’s long-standing firewall isn’t quite as glossy as those you’ll get from Kaspersky or ESET, but provides capable protection against network threats. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Best VPNs for Virgin Media. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. Learn how you can change Web Safe settings to turn Child Safe off. Access your bills, diagnose faults and manage your package. WiFi on the London Underground: Activation required. Every computer on the internet must have a unique. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Options. Virgin Media and you have confirmed Child Safe is on. WiFi on the London Underground: Activation required. VodafoneMakes sure your dns settings on your computer are manually set - 8. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Parental controls and Safe Web are switched off. Stay safe online. Thanks for your response. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 0. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. These are two settings – Virus Safe and Child Safe. Reliability: Router: Virgin Media M125 fibre broadband is the provider's new entry-level deal, offering speeds in excess of 100Mbps and some of the market's cheapest pricing. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Virgin Media takes online safety seriously. Bypass Child Safe & Virus Safe. Our Virgin TV V6 box, where awesome entertainment comes together. 123 and 194. To see if the correct DNS is being used by a device go to and confirm the reported AS Name is Virgin Media. Select the Settings cog in the top right-hand corner. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Plug in your Virgin Media router. Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. That can be turned off, or just don't use Virgin Media DNS. If you want to know more, the updated sections are 6. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. 8. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. Does Web Safe work on Virgin Media WiFi Web Safe only works when you’re connected to your Virgin Broadband at home. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. , Virgin Media Web Safe) that monitors outgoing connections and could be throttling your bandwidth?We would like to show you a description here but the site won’t allow us. Web Safe is not automatically turned on for customers joining before this date. Use a vpn or change your device dns settings to Cloud flare in the meantime. 1. This setting is useful if you want to turn off parental controls on a child’s iPhone. Solved: I need to get my work VPN working, but I want to keep the family content controls in Web Safe enabled. I had not changed my DNS or anything, but the Kindle Fire bypassed it. Virgin Media also offers an additional security tool called F-If a user visits a blocked site within the United Kingdom, the user will be forwarded to which includes the list of blocked domains and court orders. Navigate to the My Apps tab and select Web Safe from the menu. Malware and porn unfortunately go hand-in-hand. 123. 1) I thought the results wouldnt show but they did. Now costing just £27 per month on an 18-month contract, Virgin Media’s M350 broadband-only package is discounted by a whopping 52 percent this Black Friday, down from its normal price of £56 per month. SpeedVirgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Virgin Fibre Areas only. Try. 1) I thought the results wouldnt show but they did. £8p/m extra or included with Gig1 or Volt. Virgin Media's Web Safe parental controls essentially block access to sites thought to be unsafe for kids or contain phishing technologies or viruses that can harm your computer. Getting past Virgin Media's WebSafe in a shared household. 0345 6000 789 * from your child’s phone to turn on parental controls. Please can you look into my settings from your side too. For residents in Ontario and Quebec, Virgin Plus offers an. Virgin Media takes online safety seriously. IPSec Pass-Through. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. For best protection, we recommend using Virgin Media Internet Security and Web Safe. 6 - 6. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. thanks for the fast confirmation Graham_A and newapollo. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Virgin TV V6 Box - Awesome Entertainment | Virgin MediaVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. While the world wide web has revolutionised and simplified the way we do things, it can be a place of uncertainty, especially for the young people navigating it. Expand the Email option. If your Virgin Mobile is connected to your home broadband, you can browse protected. 222. Click on Manage Web Safe. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. For the best protection on your most-used devices, install F. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Vonage 2nd line. Access your bills, diagnose faults and manage your package. How do I do it? - 5157909. in/myVM . With an average download speed of 362Mbps, and an upload speed of 36Mbps this incredibly fast connection will. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. g. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned - 5369501. My Virgin Media in Self Care Videos 20-08-2018; Welcome to Virgin Media in Self Care Videos 20-08-2018; Using Web Safe with Virgin Media in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos. . Either the customer can't move the sliders or they can but without effect. That said, the more you know about the web, the better understanding you. Go to My Apps. Find out more about our fastest, smartest, smallest TV box. Built to keep internet nasties away from your home devices, Virgin Media Web Safe is available at no extra cost with our broadband. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. This is a fast and very easy trick that can work even if you're not a Virgi. With an average download speed of 362Mbps, and an upload speed of 36Mbps this incredibly fast. Take a look at the pull-out tab on the side of the Hub 3. Sorry that your web safe is not working on a particular site. Switch on Child Safe. Virgin Media has child-safe filters that block content deemed inappropriate for children, along with anonymization services like VPNs. Just to set expectations the issues with Child Safe have persisted for over 12 months. I'm not a Virgin media customer, only Virgin mobile, and I can't access the websafe settings unless I set up an account with Virgin media, which I can't do, because it needs my Virgin media account number and area ref, and I don't have one!Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Click: My Apps. Hundreds of servers in the UK and over 5,000 worldwide. Surfshark: The best budget VPN for. Web safe provides ultimate protection when using the internet. Staying safe online with Virgin Media Web Safe. We give all our customers a complete, market leading security package called Virgin Media. Find out more about our fastest, smartest, smallest TV box. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. How to access advanced settings. Users can change their settings at any time in My Virgin Media. If it’s not a technical issue you need help with then we’re here to support you on. You need to appreciate though that ISP's like Virgin Media don't decide to block sites unilaterally. @ntlworld. The filters can automatically block pages by IP addresses or by examining keywords. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereI am having the same problem that has been reported by others, I want to enable Child Safe in my Web Safe settings. I keep getting the message seen in the attached picture. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Where can I send a false positive to remove my website in the list of blacklisted website. 10. However, it is not actually blocking the sites we entered. Virgin Media offers Web Safe which is router level online protection with its broadband and TV packages. 222 and 208. Our Virgin TV V6 box, where awesome entertainment comes together. 4. . View Apps > Web Safe > manage your Web Safe settings - takes me. There are no issues reported in the area. No bank or credit card details are required for the trial. (Virgin Media got back to us saying that they are currently working with the Hub 3. 222. WiFi on the London Underground: Activation required. Web Safe will help you block access to web sites that are known to be infected or to distribute malware. on 09-09-2023 11:35. Virgin Media. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Sky Broadband [25]Enter your account details. These tools can be installed across all devices, including mobile phones, computers and consoles. At time of posting Virus Total still shows 3 security providers reporting your site as malicious and 1 reporting it as suspicious. Select the firewall and tick the following protocol. Click: Web Safe. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. Virgin Media takes online safety seriously. And finally, you can add timing restrictions. virgin. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. We do not use any VPN and I have checked that our AS is "Virgin Media". Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Switched On Families. Login in the the Virgin Media online account and try the to enable websafe. As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. Other features include Web Safe, F-Secure SAFE and the usual DHCP and firewall which can be tweaked. 1.